Terms & Conditions

1. Acceptance of Terms

By creating an account and using the Trustedjackpots platform, you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable Australian gaming laws and regulations.

• These terms constitute a legally binding agreement between you and Trustedjackpots
• You must read and understand all terms before using our services
• Continued use of our platform indicates ongoing acceptance of these terms
• We reserve the right to modify these terms with notice to users
• If you disagree with any terms, you must not use our services
• These terms apply to all users, including casual visitors and registered players
• Violation of these terms may result in account suspension or termination

2. Eligibility and Account Requirements

To use Trustedjackpots services, you must meet specific eligibility criteria and maintain accurate account information.

Age and Legal Requirements

• You must be at least 18 years of age to create an account or purchase lottery tickets
• You must be a legal resident of Australia with a valid Australian address
• You must provide accurate, complete, and current information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• Each person may only maintain one active account on our platform

Account Verification

• Identity verification is required before withdrawing winnings above specified thresholds
• We may request additional documentation to verify your identity or address
• Failure to provide required verification may result in account restrictions
• False information provided during registration may result in immediate account closure

3. Lottery Games and Ticket Purchases

Trustedjackpots operates various lottery games with specific rules, draw schedules, and prize structures.

• All lottery tickets are electronic and stored securely in your account
• Ticket purchases are final and cannot be cancelled or refunded once processed
• You are responsible for selecting your numbers and confirming ticket details before purchase
• Draw results are determined by certified random number generation systems
• Prize claims must be made within specified time limits as stated in game rules
• We reserve the right to limit ticket purchases for responsible gaming purposes
• Technical errors or system malfunctions may void affected tickets with full refunds provided
• Game rules and prize structures may change with advance notice to players

4. Payments and Financial Transactions

All financial transactions on Trustedjackpots are processed securely through authorized payment providers.

Deposits and Purchases

• We accept major credit cards, debit cards, and approved digital payment methods
• All prices are displayed in Australian Dollars (AUD) including applicable taxes
• Payment processing may be subject to additional verification for security purposes
• Chargebacks or disputed transactions may result in account suspension pending investigation

Winnings and Withdrawals

• Prize winnings are automatically credited to your account upon verification
• Withdrawal requests are processed within specified timeframes based on verification status
• Large prize winnings may require additional identity verification and tax documentation
• We reserve the right to request source of funds documentation for anti-money laundering compliance
• Unclaimed prizes are handled according to state gaming regulations and escheatment laws

5. Responsible Gaming

Trustedjackpots is committed to promoting responsible gaming and providing tools to help players maintain control.

• Lottery games should be played for entertainment purposes only, not as an investment strategy
• Players can set daily, weekly, or monthly spending limits on their accounts
• Self-exclusion options are available for players who need a break from gaming
• We provide links to problem gambling resources and support organizations
• Account monitoring systems flag potentially problematic gaming patterns
• Staff are trained to identify and assist players who may be experiencing gambling problems
• Players can request cooling-off periods or permanent account closure at any time

6. Intellectual Property Rights

All content, software, and materials on the Trustedjackpots platform are protected by intellectual property laws.

• The Trustedjackpots name, logo, and branding are registered trademarks
• All website content, graphics, and software are owned by Trustedjackpots or licensed for use
• Users may not copy, reproduce, or distribute any platform content without permission
• Game formats, rules, and prize structures are proprietary to Trustedjackpots
• Users retain ownership of any personal content they submit but grant us usage rights
• Third-party content is used under appropriate licenses and may be subject to separate terms
• Violations of intellectual property rights may result in legal action

7. Privacy and Data Protection

Your privacy is important to us, and we handle personal information in accordance with our Privacy Policy and Australian privacy laws.

• Personal information is collected only for legitimate business purposes
• Data security measures protect against unauthorized access and use
• Information sharing is limited to authorized third parties as outlined in our Privacy Policy
• Players have rights to access, correct, and request deletion of personal information
• Marketing communications require explicit consent and allow easy opt-out
• Data retention periods comply with gaming regulations and legal requirements

8. Prohibited Activities

Certain activities are strictly prohibited on the Trustedjackpots platform and may result in account termination.

• Creating multiple accounts or sharing accounts with other persons
• Using automated systems, bots, or scripts to purchase tickets or access the platform
• Attempting to manipulate, hack, or gain unauthorized access to our systems
• Providing false information during registration or verification processes
• Using the platform for money laundering or other illegal financial activities
• Harassing other players or staff through any communication channels
• Attempting to reverse engineer or copy our software or game mechanics
• Using VPNs or proxy services to circumvent geographic restrictions
• Exploiting system vulnerabilities or reporting false security issues

9. Limitation of Liability

Trustedjackpots's liability is limited as permitted by Australian Consumer Law and these terms.

• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount paid by you for our services
• We are not responsible for losses due to technical failures beyond our control
• Third-party service provider failures do not create liability for Trustedjackpots
• These limitations do not exclude liability that cannot be excluded under Australian law
• Consumer guarantees under Australian Consumer Law remain fully applicable
• Players acknowledge that lottery games involve risk of loss

Note: Nothing in these terms excludes, restricts, or modifies any consumer rights under Australian Consumer Law that cannot be excluded, restricted, or modified.